ZugerKB Access switch

With the implementation of the new application, the login procedure for e-banking will change. The upcoming transition from the Cronto app to the ZugerKB Access app will further improve your security.

Preparation for the switch to ZugerKB Access

You can already prepare for the change now. Install the ZugerKB Access app on your smartphone so that you are ready to go on the day of the switch.

Instructions: migration e-banking login (PDF/1.1MB)

Install app now

You will need the following for the migration:

What does 2FA mean?

Two-factor authentication (2FA) is like an extra lock for your data. It confirms your identity by combining two different things that only you have or know. It's like needing two keys to open a door - it's more secure and better protects against unwanted guests.

An important part of this process is the ZugerKB Access App. This replaces the existing Cronto Sign Swiss app. This app acts as your second "key". You use it together with your normal login details to log in to your e-banking account. It's a simple step for you, but a big step for the security of your data. With the ZugerKB Access app, your data is even more secure.

How will the switch affect you as a user?

The new ZugerKB Access app works in exactly the same way as the familiar Cronto Sign Swiss app, i.e. it has the same functions and can be used as usual.
The ZugerKB Access app is compatible with all common smartphones and the latest operating systems.

The process of the changeover

The changeover is not a big deal. Below you will find a step-by-step guide to all the actions you need to perform when switching:

Important if you use several E-Banking contracts: The contracts are migrated step by step. Therefore, do not delete the "Cronto Sign Swiss" app until all your contracts have been migrated.

ZugerKB Access App

Install the new ZugerKB Access app in the Apple App Store or Google Play Store.

E-Banking Login

Log in to e-banking as usual with your contract number and password.

Confirmation with Cronto App

Confirm the authentication request as usual with the Cronto app.

Switch to the new login procedure

You have the option of switching to the new login procedure immediately or changing over later.

Device registration

To register your device for the new login procedure, simply scan the displayed QR code with the ZugerKB Access app.

Device details

To make it easier to identify your device, you have the option of specifying a display name.

Successful migration

The registration of the ZugerKB Access app has been successfully completed. You can now uninstall the Cronto app. From now on, you can log in with the ZugerKB Access app.

Arrange appointment

Do you have questions about the changeover? Please get in touch with us.