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    Zuger Kantonalbank

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    ZugerKB Access


    Perspektivenwechsel

    ZugerKB Access switch

    Dear Customer,

    The login process with CrontoSign Swiss has been replaced by the new "ZugerKB Access" app. The transition for our e-banking customers took place in stages from May 1, 2024, to December 30, 2024. You should have received an information letter from us regarding this change.

    If you did not receive this letter, please contact our customer support. We will be happy to assist you with the subsequent switch to the new "ZugerKB Access" app.

    Our customer support team is available during office hours at the following number:  041 709 12 61

    Kind regards,
    Your Zuger Kantonalbank

     What does 2FA mean?

    Two-factor authentication (2FA) is like an extra lock for your data. It confirms your identity by combining two different things that only you have or know. It's like needing two keys to open a door - it's more secure and better protects against unwanted guests.

    An important part of this process is the ZugerKB Access App. This replaces the existing Cronto Sign Swiss app. This app acts as your second "key". You use it together with your normal login details to log in to your e-banking account. It's a simple step for you, but a big step for the security of your data. With the ZugerKB Access app, your data is even more secure.

    Arrange appointment

    Do you have questions about the changeover? Please get in touch with us.