Online branch (video advice, chat)
Welcome to our online branch. We’ll be happy to take care of your banking needs by chat, audio call or video call.
Online branch services
- Advisory services
- Placing stock exchange orders, information on prices/rates
- Account opening
- Ordering bank cards (all types)
- Advice on international payment options (corporate customers)
- Advice on foreign currencies for trips abroad
- Information on products, services, interest rates and charges
Visit our comprehensive help portal for assistance with issues such as e-banking, mobile banking and ZugerKB TWINT.
Further information
- Click on «Please come in»
- A dialogue box appears on the right
- Select how you want to communicate with us (chat, audio call, video call)
- An advisor will connect with you and help you with what you need.
Arrange an appointment or use our comprehensive help portal.
To connect with our online branch, the following are required:
- An up-to-date browser (such as Chrome, Microsoft Edge, Firefox or Safari)
- Chat: no specific technical requirements
- Audio: microphone
- Video: microphone and camera