I have forgotten my Mobile Banking password
Go to the E-Banking login page and log in there. Under “Settings”, select the “Mobile Banking” tab and click on “Change” in the “Define your Mobile Banking password” area. Create your own personal Mobile Banking password, enter your current E-Banking password in the first field, and then enter your new Mobile Banking password. Save the changes made, and enter the new password in Mobile Banking.
My access has been blocked, what should I do?
For security reasons, your access can only be unblocked by Zuger Kantonalbank. If this happens, please call us on 041 709 12 61. Our advisory team will be happy to help on Monday to Friday from 08.00 to 18.00.
How do I scan QR invoices?
Open the Zuger Kantonalbank Mobile Banking app and log in. Scan the QR code on the QR invoice with the integrated QR reader function, and execute the payment.