Overview
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    Device management – Add or delete device

    In device management, you can easily manage your devices in E-Banking. Activate new devices, delete devices you no longer need or change the names of existing devices.

    If you do not have access to e-banking through an existing device (e.g., your phone is damaged or lost), you can restore the contracts on your new smartphone using your backup.

    Deleted the Zuger KB Access App or purchased a new phone – what now?
    1

    E-Banking login

    Go to the E-Banking login page and enter the contract number and password. Click on "Login". Confirm the login via your "Zugerkb Acces App".

    To E-Banking
    E-Banking Login
    2

    Device management

    Once you have successfully logged in to E-Banking, go to "Settings" and scroll down to the "Device management" section. To add an additional device, click on "Activate additional device".

    Gerätemanagement Einstellungen
    3

    Confirmation

    Scan the QR code with the "ZugerKB Access" app on your existing and registered smartphone. Use the "QR Scanner" function in the app. After scanning, you will receive a confirmation in the app. Confirm this message to receive a code. Enter this code in the "Code" field on the screen and click "Next."

    Add QR code device
    4

    Device registration

    Please install the ZugerKB Access app on your new smartphone and open it. Use it to scan the QR code shown below.

    Geräteregistrierung
    5

    Set device name

    You can now specify a name to identify your device.

    Gerätenamen festlegen
    6

    Device activation completed

    Your device has been successfully activated. Click on "Next" to return to the device management overview, where you can manage all your activated devices.

    Geräteregistrierung abgeschlossen
    7

    Manage devices

    In device management, you can add further devices, delete or rename existing devices.

    Übersicht Gerätemanagement

    Do you need further support?

    Our support team is available from Monday to Friday from 08:00 to 18:00.