Update your banking relationship data
Thank you for taking the time to update your profile. You will benefit from even more personalized customer service. Enter the access code you received by post and you will be taken to your form.
Further information
We have compiled the most important questions and answers for you.
All banks are obliged to obtain and update information from their clients at regular intervals in accordance with the provisions of the Anti-Money Laundering Act.
The information is protected by banking secrecy. The bank uses this information to prevent money laundering. For example, this information helps to assess an unusual payment.
The data transfer was designed so that your access code can only be used once and the questions are answered anonymously. We check the data entered in the background and assign it to your customer profile. Our aim is to make the entry process as simple as possible. That is why a personal access code is sufficient.
The access code is valid for 90 days. You will receive a reminder by post after 40 days if you have not yet completed the online form.
If you do not complete the questionnaire, your customer advisor will contact you by telephone. You can then answer the questions over the phone. If you do not wish to answer the questions, we are obliged by law to restrict your access to our banking products.
Your contact for questions
If you have any questions about updating your data, please do not hesitate to contact us.